Why do you use FileMaker for your database solutions?
FileMaker has an unparalleled reputation for user friendliness and ease of use,
is multi-user capable and runs on Macintosh and Windows operating systems and
mixed networks with equal facility.
From the programmer perspective, FileMaker-based solutions can usually
be developed more quickly and easily than with other database application
tools, resulting in lower costs to the client.
If FileMaker is so easy to use, why do I need a consultant?
Creating an effective database solution requires: 1) the analytical
skills to understand an organization's 'business logic'; 2) design skills to
translate that business logic into an appropriate data structure which embodies
the relationships between different sorts of information; and 3) process control
skills, so that information can be easily entered into the system and then
used and shared effectively, while maintaining the right balance between
giving the user freedom and implementing restrictions where necessary. Few
small organizations have any one person with all the necessary skill sets,
or the time available, to build a truly successful, comprehensive information
management solution without outside help.
Do you sell software applications?
I do not have shrink-wrapped, off-the-shelf software applications for sale.
However, because my work has focussed on film festivals and other specific
segments of the non profit sector, I have developed semi-standardized database
modules and templates that can be customized to a film festival or other
non profit organization's specific needs.
Commercially available industry-specific or task-specific
software applications are often costly and complex, because
they take a 'one size fits all' approach.
Can you sell me the FileMaker software needed to run our solution?
Through my relationship with FileMaker, Inc., I can often obtain
advantageous volume license pricing for my clients and provide it
as part of a project solution package, if desired. However, clients
are free to source their FileMaker software in any way they wish.
What are your qualifications and relevant experience?
I am an Associate level member of the FileMaker Business Alliance.
I have been working with film festivals as a database consultant, systems
manager, box office manager or theater operations volunteer for over fifteen
years and I have worked with arts-related educational and social service
non profit organizations for the past ten years and with various businesses in
the entertainment industry and other sectors.
I have also worked as a general computer consultant for small businesses
and individuals and was on the Board of the Los Angeles Macintosh Users Group
for a number of years.
How much do you charge?
I prefer to provide quotations on a turn-key project basis rather
han an hourly rate, except for assignments involving limited modifications
to an existing solution.
How large is your company?
Tim Owen Consulting currently has no full-time staff other than its
owner/founder and does not maintain commercial office premises. Consequently,
there are few overhead costs that would need to be passed on to the client,
allowing me to provide more comprehensive database solutions than small non
profit organizations or businesses might normally be able to afford.
What is your background?
I worked as a geologist for 20 years in Australasia and then in a sales and
marketing position in the computer industry before making the transition to
database consultant back in the United States. This is not as unlikely a
career segue as you might think. Most FileMaker consultants come from non
computer technology backgrounds but, like me, had the need for an easy to use
information tool and discovered the power and beauty of FileMaker and an
aptitude for using it which eventually turned into a passion.
What about training and documentation?
For small organizations one-on-one or group training as required at the
implementation stage is usually more effective than reliance on written
documentation. My solutions employ many of the easy to use, built-in features
of FileMaker and the documentation that comes with FileMaker is useful for
learning general operational techniques.
How do you provide continuing support for your clients?
I maintain an ongoing relationship with most of my clients. Databases must
be able to evolve as an organization grows and its needs change. When visits
to a client's site are not possible, I rely on remote control sessions over
an internet connection to carry out database maintenance or to conduct
training/tutorial sessions. Where FileMaker Server is deployed, it is
as possible to connect directly using FileMaker Pro. For routine questions,
I am usually able to reply promptly by telephone or email.